Privacy Policy

Effective Date: January 6, 2025

Last Updated: January 6, 2025

At webfaCeMEdia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any capacity. We encourage you to read this policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information

When you contact us, request our services, or engage with our platform, we may collect personal information such as your name, email address, phone number, company name, and any other information you voluntarily provide. This information is essential for us to respond to your inquiries, provide our consulting and development services, and maintain our business relationship with you.

Technical Data

We automatically collect certain technical information when you visit our website, including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website. We also collect information about your visit, including the full Uniform Resource Locators (URLs), clickstream to, through and from our website, pages you viewed, page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This data is collected through cookies and similar tracking technologies.

Business Information

In the course of providing our consulting and development services, we may collect information about your business, including project requirements, technical specifications, business objectives, and other relevant details necessary to deliver our services effectively. This information helps us understand your needs and provide tailored solutions.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery

To provide, maintain, and improve our consulting and development services, respond to your inquiries and requests, process transactions, and deliver the services you have requested. We use your information to understand your requirements and ensure we meet your expectations.

Communication

To communicate with you about our services, send you technical notices, updates, security alerts, and support messages. We may also send you information about new services, special offers, and other information we think may interest you, but only with your consent where required by law.

Service Improvement

To analyze how our website and services are used, monitor and analyze trends, usage, and activities in connection with our services, and improve our website functionality and user experience. This helps us develop new features and enhance our service offerings.

To comply with legal obligations, resolve disputes, enforce our agreements, protect our rights and property, and respond to legal requests from public authorities. We may also use your information to detect, prevent, and address fraud, security, or technical issues.

3. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

We Do Not Sell Your Data

webfaCeMEdia does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is valuable to us only insofar as it helps us serve you better.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them. Examples include hosting providers, analytics services, email service providers, and payment processors.

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or law enforcement). We may also disclose your information to protect our rights, privacy, safety, or property, and that of our clients and others, or to enforce our terms and conditions.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption technologies, including SSL/TLS protocols, to secure data transmission. Our systems are regularly monitored and updated to protect against vulnerabilities. We maintain strict access controls, ensuring that only authorized personnel have access to your personal information on a need-to-know basis. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and keep your login credentials confidential.

5. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

Right to Access

You have the right to request access to the personal information we hold about you and receive a copy of that information.

Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

Right to Deletion

You have the right to request that we delete your personal information, subject to certain exceptions such as legal obligations or legitimate business purposes.

Right to Opt-Out

You have the right to opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related messages.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our website and to improve your experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website. You can control cookie settings through your browser preferences, though disabling cookies may affect the functionality of our website. For more detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

7. Third-Party Services

Our website may use third-party services to enhance functionality and improve user experience. These services may include analytics providers (such as Google Analytics) to help us understand website usage patterns, hosting providers to ensure reliable service delivery, and content delivery networks to optimize performance. These third parties may collect information about your use of our website in accordance with their own privacy policies. We carefully select our service providers and require them to handle your information responsibly. However, we are not responsible for the privacy practices of these third-party services, and we encourage you to review their privacy policies.

8. International Data Transfers

webfaCeMEdia operates primarily in Canada, and your information may be stored and processed in Canada or other countries where we or our service providers maintain facilities. If you are accessing our services from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada or other jurisdictions where data protection laws may differ from those in your country. By using our services, you consent to the transfer of your information to Canada and other countries. We take appropriate measures to ensure that your personal information receives an adequate level of protection wherever it is processed, in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make material changes to this policy, we will provide notice through our website or by other means as appropriate. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us:

Email: contact@webfacemedia.com

We are committed to addressing your concerns and will respond to your inquiry as promptly as possible. Thank you for trusting webfaCeMEdia with your personal information.